Our Terms of Service

Terms of Service


Date: 25th August 2024

My Rental App: Digital Welcome Book


These Terms of Service (“Terms”) govern your access to and use of our Service as described below in section 1.1 of Our Service.

These Terms constitute a legal agreement between you and My App (Registered Company Number: Dubai 13394346). By using our Service, you agree to be bound by these Terms. If you have any questions about these Terms, please get in touch with us by email.

Please read these Terms carefully.

1. Our Service

1.1 Our Service


My App is a cloud-based software platform that allows you (the “User”) to upload and share digital information in the form of text, links, graphics, photos, audio, videos, documents, or other materials or arrangements of materials uploaded (collectively referred to as “Content”) with your customers, guests, or tenants (the “End-user”). Our “Service” comprises any functionalities and tools offered as part of our “Sites” and any sub-domains of these sites unless expressly excluded by their terms and conditions.

1.2 Modification or Discontinuation of the Service

We may add, modify, or discontinue any feature, functionality, or other tool within the Service and/or Sites at our discretion and without further notice. If we make any material adverse change in the core functionality of the Service, we will notify you by posting an announcement or by sending you an email. Some features and functionality may be available only with specific Service versions.

1.3 No Contingency on Future Service Improvements

You acknowledge that your purchase of the Service is not contingent on the delivery by us of any future functionality or feature improvements, including, without limitation, the continuance of

  1. the Service beyond its current Subscription Term or
  2. Third Party Services, or dependent on any private or public comments we make, orally or in writing, regarding any future functionality or feature.

2. License and Intellectual Property Rights

2.1 Our Intellectual Property

The Service and Sites, inclusive of materials such as software, design, text, editorial materials, informational text, photographs, illustrations, audio clips, video clips, artwork, and other graphic materials, and names, logos, trademarks, and service marks, any related or underlying technology, and any modifications, enhancements, or derivative works of the preceding (collectively, “My App Materials”), are the property of My App and may be protected by applicable copyright or other intellectual property laws and treaties. My App retains all rights, titles, and interests, including all intellectual property rights, in and to the My App Materials.

2.2 Your Access and Use Rights

Subject to the terms and conditions of these Terms, and your compliance thereof, we grant you a limited, worldwide, non-exclusive, non-transferable right to access and use the Service and Sites during the applicable Subscription Term, solely for the User.

2.3 Use Restrictions

Except as expressly permitted in these Terms, you may not, and shall not allow an Authorised User or any third party to:
  1. give, sell, rent, lease, timeshare, sublicense, disclose, publish, assign, market, resell, display, transmit, broadcast, transfer or distribute any portion of the Service or the Sites to any third party, including, but not limited to your affiliates, or use the Service in any service bureau arrangement;
  2. circumvent, disable or otherwise interfere with security-related features of the Sites or Service or features that prevent or restrict use or copying of any content or that enforce limitations on use of the Service or Sites;
  3. reverse engineer, decompile or disassemble, decrypt or, attempt to derive the source code of, the Service or Sites, or any components thereof;
  4. copy, modify, translate, patch, improve, alter, change or create any derivative works of the Service or Sites, or any part thereof;
  5. take any action that imposes or may impose (at My App’s sole discretion) an unreasonable or disproportionately large load on the My App infrastructure or infrastructure which supports the Sites or Service;
  6. interfere or attempt to interfere with the integrity or proper working of the Service or Sites, or any related activities;
  7. remove, deface, obscure, or alter My App’s or any third party’s identification, attribution or copyright notices, trademarks, or other proprietary rights affixed to or provided as part of the Service or Sites, or use or display logos of the Service or Sites without My App’s prior written approval;
  8. use the Service or Sites for competitive purposes, including to develop or enhance a competing service or product; or
  9. encourage or assist any third party (including other Authorised Users) to do any of the foregoing.

2.4 Feedback

As a User of the Service and/or Sites, you may provide suggestions, comments, feature requests, or other feedback to any of My App’s Materials, the Service, and/or the Sites (“Feedback”). Such Feedback is deemed an integral part of My App’s Materials, and as such, it is the sole property of My App without restrictions or limitations on use of any kind. My App may implement or reject such Feedback without restriction or obligation. You
  1. represent and warrant that such Feedback is accurate, complete, and does not infringe on any third-party rights;
  2. irrevocably assign to My App any right, title, and interest you may have in such Feedback; and
  3. explicitly and irrevocably waive any claims relating to any past, present, or future moral rights, artists’ rights, or any other similar rights, worldwide, in or to such Feedback.

3. Use of the Service

3.1 Who May Use the Service

You may use the Service only as permitted by applicable law and in compliance.

To use the Service, you must be 18 years or older. By accessing or using the Service, you represent and warrant that you have the legal right to do so and meet the age requirements. If you accept these Terms and use the Service for a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to these Terms, in which case the words “you” and “your” as used in these Terms shall refer to such entity.

3.2 Your Registration Information

To register for the Service for the first time, you must create an account (“Account”) with the Service. When creating an Account, you:
  1. agree to provide us with accurate, complete, and current registration information about yourself;
  2. acknowledge that it is your responsibility to ensure that your password remains confidential and secure;
  3. agree that you are fully responsible for all activities that occur under your User Profile and Account Credentials (collectively referred to as your “User Data”), including any integration or any other use of third-party products or services (and associated disclosure of data) in connection with the Service; and
  4. undertake to promptly notify us in writing if you become aware of any unauthorized access or use of your Account or User Profile and any breach of these Terms. We may assume that you have made any communications we receive under your User Profile. You will be solely responsible and liable for any losses, damages, liability, and expenses incurred by us or a third party due to any unauthorized usage of the Account by you or any other User or third party on your behalf.

3.3 Subscription and Billing

You do not need to pay to access the Service during your trial period. Beyond your trial period, full access to the Service is only available with a paid access plan (a “Subscription”). Fees for Subscriptions (“Subscription Fees”) are due in advance for each billing period (“Subscription Period"), with the initial payment owing either
  1. on the date when your trial period ends or
  2. if your trial has ended, on the date when you complete the setup of your Subscription on an Annual Subscription, in which Subscription Fees are paid and access to the Service is provided on an annual basis.

Your Subscription begins as soon as your initial payment is processed (your “Subscription Start Date”). Your Subscription will automatically renew each Subscription Period without notice until you cancel. We use a third-party payment processor, Stripe, for payment services. By paying for a Subscription, you agree to be bound by Stripe’s Privacy Policy: [https://stripe.com/privacy] and authorize us and Stripe to share any information and payment instructions you provide with your Payment Provider and any other Third Party Service provider(s) solely required to complete your transactions. You authorize us to store your payment method(s) and automatically charge your payment method(s) during every subscription period until you cancel. We will automatically charge you the then-current rate for your plan for every subscription period upon renewal until you cancel. We may change our fees and billing practices at any time, and we will notify you of any rate change with the option to cancel.

Subscription Fees are calculated according to the number of units (or “Digital Welcome Book”) created and not subsequently deleted within your account at the time of the Subscription cycle payment. When Digital Welcome Books are created or deleted within a Monthly Subscription, the billing unit quantity change takes effect from the next Subscription Period. No pro-rata amount is billed or refunded between creating or deleting a Digital Welcome Book and the next Subscription Period. When an additional Digital Welcome Book is made within an Annual Subscription, we will automatically charge you the then-current rate for the extra Digital Welcome Book according to your plan on a pro-rata basis until the end of the current Subscription Period. At the end of your current Subscription Period, your Subscription will automatically renew at the then-current rate for your plan annually. When Digital Welcome Books are deleted within an Annual Subscription, the billing unit quantity change takes effect from the next Subscription Period. No pro-rata amount will be refunded between deleting a Digital Welcome Book and the next Subscription Period.

All subscription fees and other payments or credits related to your account will be made using the charges and billing terms.

Our team are ready to support you creating your digital welcome book.

Tel: +971 556 111 296
Email: enquiries@my-app.io

Our offices are located in Bangkok, Dubai, London and Amsterdam